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Testimonials

Recommendations from Families and others

The care the residents receive is amazing. They are treated with respect and love. My mother has been here for 3.5 years and she has always been well looked after. There have been a few managers since she first cam to the home, Sarah the current manager is just amazing and goes above and beyond. She interacts with the residents and doesn’t shut herself away in her office. I get sent photos of my mum doing various activities, from running the office, dancing with staff, caring for her baby (doll). painting. The staff interact well with the residents and are very caring. I feel part of the family, staff always very chatty and friendly with me. They have a lovely bright lounge and access to the patio and garden. There is also a separate dining room and dietary requirements are catered for with respect. When I have been with mum for her lunch, its a nice balanced meal. I would highly recommend St Michaels if you are looking for a home for your loved on.

- By Mrs A

Daughter of a resident/service user (June 2023)

I rate the staff very highly, kind, caring, efficient and good natured. I am impressed with the friendly and patient attitude of all staff (including you dear Sarah) counts for a lot. 

- By Mrs T

Wife of a resident/service user (May 2023)

The staff and manager are very friendly and always helpful.

-By Mrs M

Daughter of a resident/service user (June 2023)

Manager is always keeping me up to date on my brother in laws welfare. Staff are very friendly and helpful, good atmosphere all round and good response to all my phone calls to St Michaels rest home.

- By Mr A

Brother in law of a resident/service user (April 2023)

“My husband has been a resident at St Michaels since May 2014 and we have received so much care, consideration and kindness, nothing is to much trouble. They are always happy to talk with me about any of his care. It is also very clean and always smells fresh. My husband is very content.”

- By Susan Cole

(Wife of Resident/Service User) on Thursday 12 March 2015.

“I come once a week to do a one to one with a service user requested by the family. While I am here for 1 hour I see great support with staff and service users. Managers interaction is good.”

-By Lorna D

(Private Carer of Resident/Service User) on Saturday 31 January 2015.

“This is a lovely place my mum is very happy and the staff are lovely to mum!! She always looks nice and clean and the same for the home itself. It’s clean and homely!! I’m very happy with our choice and would highly recommend as I did view some other places but they weren’t a patch on here. All the staff are very kind and caring.”

- Submitted by Michelle

(Daughter of Resident/Service User) on Tuesday 15 July 2014.

This is a lovely place my mum is very happy and the staff are lovely to mum!! She always looks nice and clean and the same for the home itself. It’s clean and homely!! I’m very happy with our choice and would highly recommend as I did view some other places but they weren’t a patch on here. All the staff are very kind and caring.

- Mrs W

Daughter of resident/service user (February 2023)

“I would always recommend this care home as I consider it to be of a very high standard.”

 

- By Patricia B

(Sister of Resident/Service User) on Friday 30 January 2015.

“I would always recommend this care home as I consider it to be of a very high standard.”

 

- By Patricia B

(Sister of Resident/Service User) on Friday 30 January 2015.