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FAQ

What is Dementia Care?

Dementia Care describes specialist care by a team who is trained to understand the symptoms and challenges due to living with dementia. At St Michaels our Dementia Care is delivered by carers who are not only specially trained to recognise the symptoms of dementia but also how it affects different people. At the centre of successful Dementia Care is the person-centred approach where we use the life story of the individual to support their care. This helps to minimise the distressing effects of loss of memory that goes hand in hand with living with dementia. Our care plans also take into account an individual’s medical history and state of health.

How do I know if St Michaels is right for me?

Naturally you will want to ensure you are choosing the right rest home to care for your loved one living with dementia. You may consider things like how well staff are trained, whether the home can support your dietary needs, the type of activities on offer, the accommodation and the general environment.

At St Michaels we take all of these concerns into consideration and are very flexible when it comes to discussing and designing a care plan that you can be happy with. Even after the care plan has been designed we are open to tweaking and changing anything that you feel may not be working well. It’s about getting to know you and your needs. All our residents have their own room and can bring in familiar items from home to enhance their comfort. St Michaels also offers respite care that can be used to try out the home first before deciding to move here as a resident.

What type of accommodation do you have at St Michaels?

Our hotel-styled rooms are very airy, spacious and come fully equipped with ensuite facilities to enhance the privacy, dignity and comfort of our residents. Each resident has his or her own room and we encourage them to bring in personal items to help make the space more like home. The rooms meet the Care Quality Commission standards which means they are designed and arranged to take the safety needs of the residents into consideration.

What does it mean to become a Resident at St Michaels?

When someone stays with us at St Michaels full time it is usually because they require 24-hour support. Becoming a resident at St Michaels is really about making St Michaels your home, which is why we try our best to create a homely atmosphere. Our residential care allows your loved one to receive the personal care and support needed to maintain their independence. Where they need support it will be delivered by trained staff who help with the things they can’t manage alone, such as getting washed and dressed or going shopping.

What support do you provide with becoming a resident at St Michaels?

We offer lots of support with making the transition to residential care so that your loved one can get used to the idea, environment and staff beforehand. This includes short stays, joining us for activities and one to one discussions. We also take time to build a life story of the person so that staff get to understand their likes and dislikes.

Can I get help with funding care for my loved one?

When a local authority assesses a person to see whether they require long care and support, they will also do a financial assessment to determine whether the authority should be meeting the cost of this care. Although this assessment covers both savings and property, for the first 12 weeks of care the authority will ignore the value of property to enable individuals to find a way of deriving revenue from their property if funding is required. This might be through sale or renting it out to tenants. This is known as the twelve week property disregard.

If care is required beyond the 12 week period then we can help to ensure you are claiming the benefits you are entitled to so you can continue to pay for the care needed.

There are benefits that you can receive based on your National Insurance Contribution and others that are generally available based on certain criteria. Some of these will help you to pay for respite care or longer term care home fees. Your local authority will decide whether you are entitled to financial help by looking at your savings. As a general rule, if you need care in a care home and your savings is below £23,250 you could get help.